Terms & Conditions

MyAvenue is a real-estate advisory, marketing, information and property facilitation platform that helps prospective buyers, sellers and other interested parties discover and connect with relevant property opportunities.

Our Services may include providing property information, showcasing projects and properties, facilitating introductions, arranging site visits, responding to enquiries and assisting customers during their property search.

Unless expressly stated otherwise in writing, MyAvenue is not the owner, developer, builder, seller, landlord or purchaser of the properties displayed on the website and does not itself construct, develop or transfer ownership of such properties.

The actual transaction, including its commercial and legal terms, is between the relevant parties to that transaction.

MyAvenue may publish information relating to residential and commercial properties, including:

• Project details
• Property configurations
• Unit sizes
• Amenities
• Specifications
• Floor plans
• Master plans
• Photographs and videos
• Location information
• Connectivity information
• Indicative pricing
• Project status
• Other property-related information

Such information may be obtained from developers, project representatives, owners, sellers, authorised sources, brochures, documents or other third-party sources.

While we make reasonable efforts to keep information accurate and updated, MyAvenue does not guarantee that all information displayed on the website will always be complete, accurate, current or error-free.

Property information may change without prior notice.

Information displayed on MyAvenue.in should not be interpreted as a guarantee, warranty or binding representation regarding any property unless expressly confirmed in a legally binding written document.

MyAvenue does not independently guarantee:

• Property ownership or title
• Construction quality
• Structural condition
• Government approvals
• Regulatory permissions
• Project completion
• Possession dates
• Unit availability
• Amenities or specifications
• Future development
• Pricing
• Discounts or offers
• Investment returns
• Capital appreciation
• Rental income
• Future property value
• Financing or loan approval

Customers are advised to independently verify all material information before making any financial or contractual commitment.

Where a property or project is developed, owned, marketed or offered by another person or entity, that party remains responsible for its own representations, warranties, commitments, documentation, approvals, construction, delivery, pricing, inventory and contractual obligations.

MyAvenue does not assume responsibility for any default, delay, omission, misrepresentation, breach or failure attributable to a third party, except where such liability cannot legally be excluded.

Real-estate transactions can involve significant financial and legal commitments.

Before purchasing, selling, booking or otherwise entering into a property transaction, customers are advised to independently verify all relevant information, including where applicable:

• Ownership and title
• Encumbrances
• RERA registration
• Government approvals
• Sanctioned plans
• Property measurements
• Project specifications
• Unit availability
• Pricing and charges
• Payment schedules
• Possession timelines
• Cancellation and refund terms
• Applicable taxes and statutory charges

Customers should obtain independent legal, financial, tax and/or technical advice wherever appropriate.

Where prices are displayed on MyAvenue.in, they should generally be considered indicative and subject to change unless expressly confirmed in writing by the authorised party.

Prices may vary depending upon availability, unit, floor, configuration, applicable offers and other commercial considerations.

Unless specifically stated otherwise, displayed prices may not include additional costs such as:

• GST
• Stamp duty
• Registration charges
• Parking charges
• PLC
• Floor-rise charges
• Maintenance charges
• Development or infrastructure charges
• Club or other applicable charges
• Government / statutory charges
• Other applicable costs

Customers should confirm the latest price and complete commercial terms before proceeding with a transaction.

Certain projects or properties may display “Price on Request” instead of a publicly displayed price.

In such cases, customers may request the latest pricing by submitting an enquiry through MyAvenue.

Any price communicated through telephone, email, WhatsApp or other communication channels shall remain subject to confirmation unless expressly documented as a final binding commercial offer by the authorised party.

Property inventory can change frequently.

A property or unit displayed on the website as available may subsequently be booked, reserved, sold, withdrawn or otherwise become unavailable.

Accordingly, displaying a property on MyAvenue.in does not constitute a reservation, allotment or guarantee of availability.

A property shall be considered reserved or allotted only after confirmation through the applicable official process of the relevant authorised party.

Images, photographs, videos, computer-generated images, artist impressions, floor plans and master plans displayed on the website are provided for informational and illustrative purposes.

Actual properties may differ from visual representations in terms of:

• Colour
• Finishes
• Furniture
• Landscaping
• Fixtures
• Fittings
• Views
• Dimensions
• Layout
• Construction
• Other physical characteristics

Customers should rely on official transaction documents, approved plans and documentation issued by the relevant authorised party before making a final decision.

Amenities, facilities, specifications, layouts and other project features may be modified, substituted, relocated, delayed or withdrawn by the relevant developer, owner or competent authority, subject to applicable law and contractual obligations.

MyAvenue does not independently guarantee the continued availability or delivery of any particular amenity or specification.

MyAvenue may assist customers in arranging property or project site visits.

A site visit does not constitute:

• A reservation
• An allotment
• A purchase commitment
• A guarantee of availability
• A guarantee of pricing

Site visits may be subject to availability, prior approval, security requirements and the policies of the relevant project, owner or developer.

MyAvenue is not responsible for changes, cancellations or restrictions imposed by third parties.

When you submit an enquiry through MyAvenue.in, you authorise MyAvenue and, where appropriate, relevant property/project representatives to contact you regarding your enquiry.

Communication may take place through:

• Telephone
• SMS
• Email
• WhatsApp
• Other electronic communication methods

You are responsible for ensuring that the contact information submitted by you is accurate.

You may request to stop receiving promotional communications, subject to communications reasonably required for an existing enquiry or transaction.

Customers submitting a property for sale or resale represent that they have the appropriate authority to provide the information submitted.

Information provided should be accurate to the best of the customer's knowledge.

MyAvenue reserves the right to review, reject, modify, suspend or remove any property submission without assigning a reason.

Submission of a property does not guarantee that the property will be published, promoted, matched with a buyer or sold.

Unless expressly stated otherwise, MyAvenue does not collect or hold property purchase consideration, booking amounts, sale proceeds or other transaction funds on behalf of developers, owners, sellers or purchasers.

Customers should make payments only through verified and authorised channels after independently confirming the identity of the recipient and the applicable transaction documentation.

MyAvenue shall not be responsible for payments made to unauthorised persons or accounts, including payments resulting from impersonation, fraud or failure to independently verify payment instructions.

Information available on MyAvenue.in is provided for general informational purposes and should not be considered:

• Financial advice
• Investment advice
• Legal advice
• Tax advice
• Valuation advice
• A guarantee or recommendation of investment performance

Any reference to potential appreciation, rental demand, infrastructure development or investment prospects is informational in nature and should not be treated as a guaranteed outcome.

MyAvenue does not guarantee or promise any particular:

• Capital appreciation
• Rental income
• Rental yield
• Resale profit
• Investment return
• Future market value
• Property liquidity

Property values and market conditions may fluctuate, and past performance does not guarantee future results.

We make reasonable efforts to keep MyAvenue.in available and functioning properly. However, we do not guarantee that the website or Services will always be uninterrupted, secure, error-free or available.

The website may occasionally be unavailable due to maintenance, technical issues, upgrades, hosting problems, internet failures, cyber incidents, third-party service interruptions or circumstances beyond our reasonable control.

Unless otherwise stated, the MyAvenue name, branding, website design, original content, graphics, layout and other proprietary materials are owned by or licensed to MyAvenue.

You may use the website for legitimate personal property-related purposes.

You may not, without prior written permission:

• Copy or reproduce website content
• Republish material
• Commercially exploit content
• Scrape or systematically extract data
• Modify proprietary materials
• Reverse engineer the website
• Use MyAvenue branding without authorisation

Third-party project names, logos, photographs, brochures, trademarks and other materials remain the property of their respective owners.

You agree not to use MyAvenue.in to:

• Submit fraudulent or misleading information
• Impersonate another person
• Commit or facilitate fraud
• Scrape or harvest website data
• Attempt unauthorised access
• Circumvent security measures
• Introduce malicious software or code
• Interfere with website functionality
• Abuse enquiry or communication systems
• Violate applicable laws or third-party rights

MyAvenue may suspend or restrict access where misuse is suspected.

MyAvenue.in may contain links or integrations to third-party websites, applications, maps, communication platforms or other services.

MyAvenue does not control and is not responsible for the content, availability, security, privacy practices or performance of third-party services.

Your use of third-party services is subject to the applicable terms and policies of those providers.

To the maximum extent permitted by applicable law, MyAvenue shall not be liable for indirect, incidental, consequential, special or punitive losses arising from or relating to:

• Property transactions
• Third-party conduct
• Changes in property availability
• Changes in pricing
• Project delays
• Construction or development issues
• Title or ownership disputes
• Approval or regulatory issues
• Possession delays
• Financing decisions
• Cancellation or refund disputes
• Market fluctuations
• Loss of anticipated profits
• Loss of investment opportunity
• Information supplied by third parties

Nothing in these Terms shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless MyAvenue, its owners, directors, employees, representatives, consultants, service providers and affiliates against claims, losses, liabilities, damages, costs and expenses arising from:

• Your breach of these Terms
• Information provided by you that is false or misleading
• Your unlawful or fraudulent activities
• Your misuse of the website
• Your violation of third-party rights
• Your unauthorised property submissions
• Your contractual dealings with third parties

This provision shall not apply to the extent that a loss is finally determined to have resulted from liability that cannot legally be excluded.

MyAvenue reserves the right to update, correct, modify, suspend or remove any website content, project, property listing, image, pricing information or other material at any time.

This may be done due to:

• Changes in availability
• Changes in pricing
• Updated project information
• Developer or owner instructions
• Regulatory requirements
• Documentation issues
• Commercial reasons
• Technical reasons
• Other legitimate circumstances

Your use of MyAvenue.in is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and process information submitted through the website.

By using our Services, you acknowledge and agree to the applicable provisions of the Privacy Policy.

By communicating with MyAvenue electronically, you consent to receiving electronic communications relating to your enquiry and use of our Services.

This may include emails, SMS, WhatsApp messages and other electronic communications.

Where permitted by applicable law, electronic records may be maintained for customer service, compliance, record keeping, fraud prevention and dispute-resolution purposes.

MyAvenue shall not be responsible for any delay, interruption or failure resulting from circumstances beyond our reasonable control, including natural disasters, fire, flood, earthquake, pandemic, governmental action, regulatory restrictions, civil unrest, war, terrorism, strikes, power failures, internet or telecommunications failures, cyber incidents or third-party service failures.

Unless expressly agreed in writing, use of MyAvenue.in or our Services does not create any partnership, joint venture, employment, fiduciary or general agency relationship between MyAvenue and any customer, developer, owner, seller or other third party.

Any specific relationship or authority shall arise only through an expressly executed written arrangement where applicable.

MyAvenue may update these Terms from time to time to reflect changes in our Services, business practices, technology or applicable legal requirements.

The latest version will be published on this website with the applicable “Last Updated” date.

Your continued use of MyAvenue.in after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be modified or removed to the minimum extent necessary, while the remaining provisions shall continue to remain effective to the extent permitted by law.

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable mandatory laws and regulations.

Any dispute arising in connection with these Terms or the Services shall be subject to the jurisdiction of the competent courts and authorities having jurisdiction over the matter, subject to applicable law.

The parties are encouraged to attempt to resolve disputes amicably before initiating formal proceedings.

Nothing contained in these Terms is intended to override any mandatory provision of applicable Indian law or regulations.

Where a property or project is subject to the Real Estate (Regulation and Development) Act, 2016 (RERA) or any applicable state-specific real-estate regulation, the applicable statutory requirements shall prevail.

These Terms, together with our Privacy Policy, Property Disclaimer and other applicable policies published on MyAvenue.in, constitute the general terms governing your use of our website and Services.

Individual property transactions may additionally be governed by separate agreements, booking forms, allotment letters, sale agreements, lease agreements or other transaction documents.

Where applicable, the terms of a duly executed transaction document shall govern the specific transaction.